Privacy & Cookies Policy

Introduction

FCD-Express Ltd. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and store your information when you visit our website fcd-express.com (“Website”).

Information We Collect

We may collect the following information when you use the Website: Name and contact details (e.g., email, phone) provided in contact forms or inquiries; Technical information such as IP address, browser type, and device information; Cookies and usage data for analytics and website functionality

How We Use Your Information

We use the collected data to: (a) Respond to your inquiries and provide requested information; (b) Improve the Website and our services; (c) Monitor website usage and performance; (d) Comply with legal obligations;

Cookies

Our Website uses cookies to enhance your browsing experience: (a) Necessary cookies: required for basic website functionality; (b) Analytics cookies: help us understand how visitors use the Website; (c) Optional cookies: used for marketing or personalization (activated only with your consent); You can manage or disable cookies in your browser settings, but some parts of the Website may not function properly without them.

Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared with trusted third-party service providers that assist us in operating the Website, under strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to: (a) Access the personal data we hold about you; (b) Request correction or deletion of your data; (c) Object to or restrict the processing of your data; (d) Withdraw consent for processing where applicable; To exercise these rights, please contact us at aog@fcd-express.com.

Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. The latest version will be published on the Website, with the effective date updated accordingly.

Contact Information

If you have any questions about this Privacy & Cookies Policy, please contact us at: FCD-Express Ltd, 109 Hristo Botev Str, 2500 Kyustendil, Bulgaria, aog@fcd-express.com, +359 89 030 3133